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When I press the Photoshop icon, this gets opened and it is stuck on this.

Michielj43059048, to resolve connection errors, per Michael's suggestion in post #1, please see Resolve connection errors with Adobe Creative Cloud and Creative Suite applications .
Please update this discussion if you have any questions regarding the steps listed in the document.
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june 18th you posted a screenshot here.
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When I press the Photoshop icon, this gets opened and it is stuck on this
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how do solvethis problem
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that's probably because of poor image quality.
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it doesn't start
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We appreciate you reaching out. Do you get any error when Adobe Photoshop fails to launch?
I can see that your plan more than 5 years old. Has it ever happened before?
Could you also share your system specifications(OS, RAM, GPU, etc)?
We'll look into the issue.
^Shivangi
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