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Plan not updated

yugah83874067
New Here ,
Apr 24, 2019 Apr 24, 2019

Hi, I was originally using the "Creative Cloud Free" plan, but just upgraded to the "Photography" plan, and made the payment.

But my account still shows that I'm under the free plan, which blocks me from publishing my Adobe Portfolio.

Does it take some time for the plans to be updated? Or would I have to try something else?

Thank you

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correct answers 1 Correct answer

AxelMatt Community Expert
Community Expert , Apr 24, 2019 Apr 24, 2019

When you have updated you plan? Sometimes it takes some time until your subscrition is updated.

If it takes too long please contact the Adobe support. This is a public forum, not the link to Adobe support. Sorry, but we can't help with that specific problem You may check with Adobe support.

Contact Customer Care

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latest latest Jump to latest reply
AxelMatt Community Expert
Community Expert ,
Apr 24, 2019 Apr 24, 2019

When you have updated you plan? Sometimes it takes some time until your subscrition is updated.

If it takes too long please contact the Adobe support. This is a public forum, not the link to Adobe support. Sorry, but we can't help with that specific problem You may check with Adobe support.

Contact Customer Care

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3
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yugah83874067
New Here ,
Apr 25, 2019 Apr 25, 2019
LATEST

Waited a day. It's updated. Thank you!

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