I've started an Adobe CC subscription under the email xxx
However, it's been renewed last month, and is about to be renewed tomorrow again!!
I haven't been able to use the subscription properly even once, so I am just throwing money in the trash at this point. I am unable to get into the account where the subscription is ongoing, so this is why I am contacting you through this method.
It would adorn you if you would refund last month's subcription fee as well, but at least cancel the subcription ASAP so I don't get charged for YET ANOTHER month.
[personal information removed per policy -
[This is a public forum, not Adobe support, please do not post personal information]
Please take a look here:
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p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html
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p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...
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