I've recently installed the Creative Cloud and most all of the apps included in my PAID subscription package.
My (desktop) computer is (maybe) a year old. It's in the middle, not the cheapest, and not the priciest selection from Walmart.
Windows 11 installed.
I don't have a ton of things downloaded, or running in the background. In fact, recently I installed a (recommended) VPN, I forget the name. Anyway, It seemed to have made my machine become laggy and I uninstalled it.
When I installed the Adobe apps or started using them, everything just struggled to get through. I's been lots of buffering and spinning, to the point it's almost impossible to use any of the apps. From the beginning its been slow, lots of end process's when it freezes. It's not worth trying to use it, EVERY THING spins and quits!
One more thing worth mentioning is, When I first began using the apps. I came across some prompts that prompted me to reinstall the (creative cloud bundle).
Is it possible that was the cause? I don't know why it asked me to reinstall the software.
My next move will be? What can I do to resolve this issue? I cant use it due to the buffering.
With that said, I don't have a disposable income, so I'm not keen on coughing up $80 a month for stuff I cant use.
What are my options? do I need to spend another day uninstalling and reinstalling the software?
Will it help if I do uninstall everything, and only install what I need when I need it? I installed all the apps so I could start learning what they can do and how to use them.
PS. I have zero experience with Adobe software, with the exception of the Acrobat reader.
THANK YOU FOR ANY HELP OR ADVICE ON THIS! (I'm not a gamer and besides youtube and emails, everything else I do is text-based.
back up your data and restore your computer.
install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials
NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.
<moved from using the community>
What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?
If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).
What Adobe apps do you use?
8 is the usual minimum, meaning apps will run but not well as you can see from your first post (90% ram usage).
no, you can't suspend/pause a subscription. otoh, adobe will sometimes waive the early cancellation fee. you should check.
there are 3 ways to contact adobe; chat, phone and twitter:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...