Recently I bought a new P/c and tried to download my Premiere Elements 11 of Jan.23.2015, which order number isn't in my account [Email Addresses Removed by Moderator]. How can I do download?
You may download ONLY if you bought direct from Adobe via download -Log-in to your account and click this link https://account.adobe.com/products --click Order history on the left and then the link to your order that will show on the right --and finally click the link "Downloads and serial numbers" that will appear ---as always, write the serial number in a text file AND copy that text file and the ---download file(s) to an external drive (or two) to be sure you have what you need -if you did not buy direct from Adobe via download you must find your original install -if you have an Education or volume license you MUST use your original media --the link for an Education or volume license download is not available at all -if you bought a disc and don't have a drive you will need to buy an external USB drive -if you bought and lost a disc Adobe does not provide a replacement via download -if you bought a download from a 3rd party vendor you will need to contact that vendor
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