• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere elements 12 wont sign in

Community Beginner ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

Premiere elements will not let me sign in, keeps returning to sign-in after verification, everything is correct, anyone else have this issue, what did you do please

Views

206

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

Thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

you're welcome, but can you answer the questions from @Jeffrey_A_Wright  and me.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

you installed. premiere elements 12 without problem?

 

now you're trying to activate it?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

Correct, it takes me to the QR code for verification, then round and round
to the sign in process again, I'm using Win10

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

are you using an up-to-date non-opera browser to view the qr code and link?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

I'm using a Samsung A71 for the code.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

what browser?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

Tried Google and Edge, same results, after I verify with the QR code on
either.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

do they support tls 1.2?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

If I pay it's a 2012 product

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

quote
If I pay it's a 2012 product
By @stickxmark1

 

 

what's that mean?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

No, there is no tech support, that's why I'm in the group.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

your default browser must support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

 

to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

I'll give it a shot, thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 23, 2025 Jan 23, 2025

Copy link to clipboard

Copied

LATEST

keep us updated.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

Stickxmark, sorry you are unable to open Premiere Elements 12. What operating system are you opening the application on? Please see https://adobe.ly/3CkCji3 for information about activating and using Premiere and Photoshop Elements in 2025. ^JW

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

It's already activated and I can sign into my account just fine I'm rumming Win10

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

oh, so all's well?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 22, 2025 Jan 22, 2025

Copy link to clipboard

Copied

It gets me to the QR code verification then goes back to log-in all over
again repeatedly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines