• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Premiere Pro 2021 has been replaced by the updated 2023. How do i get 2021 back?

New Here ,
Oct 20, 2022 Oct 20, 2022

Copy link to clipboard

Copied

 Premiere Pro 2021 has been replaced by the updated 2023. How do i get 2021 back?  15.4.5

I have uninstalled 2023, and walked through the retrieve "other / older" versions steps under CC.  Only PP 2022, and 2023 are available.  There are no older versions to retrieve under Creative Cloud.    Why did this switch happen (auto-updates?) and how do I retrieve 2021?  

 

 

Views

45

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 20, 2022 Oct 20, 2022

Copy link to clipboard

Copied

LATEST

not sure you can, any more, but try adobe support and let us know.

 

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

 

<moved from using the community >

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines