Premiere Pro CC license isn't working.

[pyramidf55665350]

Hi everybody, my Premiere pro CC licence isn't working, it says to connect to activate the product but then it says that it can't connect to the internet, even if the mac is connected.

I tried to uninstall it and then download again from the cloud, but it gives me the same error.

Somebody knows what to do?

Thanks!

[Bani Verma · Accepted solution]

Hi Pyramidf55665350,

Please refer to the below link for help:

Solutions to sign-in, activation, and connection errors with Creative Cloud and Creative Suite appli...

Let us know if this helps.