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Premiere Pro doesn't open

New Here ,
Aug 06, 2020 Aug 06, 2020

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I have just installed Adobe Premiere Pro and After Effects. It's important to note, that I already have them installed on my main computer in my studio, and I decided to install them also at home. My home computer system was Windows7 Pro, and I have just upgraded it to Windows10 to have a possibility to install the latest versions of Adobe products. The installation was successful, but when I tryed to run Premiere Pro it didn't work. First of all I got a message:

"Video Intel(R) HD Graphics 4600

unsupported Video Driver" and an offer to fix the problem. When I try to ignore this message, Premiere crashes immediately. I click on "Fix", get the driver from Intel website, run it - and get the message, that my "does not meet the minimus requirements for installing the software" - very strange, because this computer although is not the new one, it has very good working parameters - processor i7, 32GB RAM, at least 20GB free space on my hard drive, graphic card is also good enough. I try to install it manually, but get a message from windows, that I already have a better driver. When I run After Effects, I get the same message, but the program starts. Premiere does not! How can I fix the problem? 

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correct answers 1 Correct answer

Community Expert , Aug 06, 2020 Aug 06, 2020
Community Expert ,
Aug 06, 2020 Aug 06, 2020

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