Problème à l'installation de Photoshop

New Here ,
Mar 24, 2021 Mar 24, 2021

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Bonjour,

J'essaye d'installer PhotoShop mais mon installation s'arrête à 8 %, j'ai déjà désinstallé 2 fois et réinstaller, j'ai toujours le même problème, est ce que quelqu'un a déjà eu ce problème et comment l'a-t-il résolu ?

Merci d'avance

Solange

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?pa...
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

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New Here ,
Mar 25, 2021 Mar 25, 2021

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Merci mais cela ne fonctionne toujours pas, avez vous une autre idée ?

 

Merci d'avance

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

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