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Problème mise à jour application depuis installation MACOS Sierra 10.12.6

ABLP
New Here ,
Oct 31, 2019 Oct 31, 2019

Depuis que j'ai mis à jour ma version de Sierra (10.12.6) sur un macbook pro, je ne peux plus ni installer d'application de la Creative cloud ni mettre à jour : lorsque j'essaye, rien ne se passe.

Merci !

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Creative Cloud , Installation
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replies 4 Replies 4
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Jeffrey_A_Wright Adobe Employee
Adobe Employee ,
Oct 31, 2019 Oct 31, 2019

ABLP, what error is preventing you from installing the Adobe Creative Cloud desktop application?  The error will be located in the install log.  Please see  https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-log-files.html for information on how to find the error that is preventing installation.

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ABLP
New Here ,
Oct 31, 2019 Oct 31, 2019
In Response To Jeffrey_A_Wright

Bonjour, et merci ! Je viens d'aller vérifier dans install.org.

Je n'ai pas d'erreur mais 6 warnings. Cela peut il venir de là ?

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Jeffrey_A_Wright Adobe Employee
Adobe Employee ,
Oct 31, 2019 Oct 31, 2019
In Response To ABLP

I am sorry to hear that, ABLP, if you are unable to locate the error then please contact our support team at https://helpx.adobe.com/contact.html for direct assistance with installing the Creative Cloud desktop app.

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ABLP
New Here ,
Nov 05, 2019 Nov 05, 2019
LATEST
In Response To Jeffrey_A_Wright

Merci ! Je vais faire cela ! A bientôt !

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Creative Cloud Desktop application
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Troubleshooting
Getting error while downloading/installing/updating?
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CC still shows trial after purchase?
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Creative Cloud User Guide
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