problem - how do I cancel?

[tomekl69248732]

Hello

I'm looking for help - I bought a trial version of Creative Cloud about two hours ago. I received information by e-mail that within 24 hours they would approve my subscriptions but my friend after purchasing the same subscription after only a few minutes could use it.
Another matter is how can I cancel this subscription because of the information I found on their site nothing matches, i.e. for me there is no link to deactivate.

Tomek

[John T Smith · Accepted solution]

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

[Nancy OShea]

You can't cancel until your order is fully processed.  As stated in the e-mail you received, wait 24 hours.  Use a good browser that accepts cookies and does not have script blockers.

https://account.adobe.com/plans

If you still need help, scroll down to Contact Adobe button on the same page.  In the chat box, type AGENT followed by Enter key.