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Problem mein (altes) Photoshop CS5 extended funktioniert nicht mehr !

New Here ,
Nov 09, 2023 Nov 09, 2023

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Hallo Adobe Photoshop , Ich habe einen Problem mein (altes) Photoshop CS5 extended funktioniert nicht mehr ( hatte es schon länger nicht mehr benützt !), es kam die Aufforderung Codenummer eingeben , alte CD ist noch vorhanden mit 22 . Buchstaben - Zahlen ! erster Block : 5 Buchstaben und eine Zahl, dann jeweils Blöcke mit je 4 Zahlen. Wann wir das CS5 das erstemal Installiert hatten , weiß Ich nicht mehr . Bitte um ihre Hilfe.

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correct answers 2 Correct answers

Community Expert , Nov 09, 2023 Nov 09, 2023

nothing's changed. you needed the 24 digit number when you activated your cs5.

 

if you purchased from or registered with adobe, it's sill listed with your account, https://account.adobe.com

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Community Expert , Nov 09, 2023 Nov 09, 2023

Your 22 digit number might be a redemption code, which is used only once to get a serial number.

https://helpx.adobe.com/download-install/kb/find-serial-number.html

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Community Expert ,
Nov 09, 2023 Nov 09, 2023

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you need your 24 digit (6 groups of 4 numbers) serial number.

 

------

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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New Here ,
Nov 09, 2023 Nov 09, 2023

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Ok, now how do I get from Adobe!! instead of the old 22 digit - 24 digit serial number`s. Thanks for your answer .

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Community Expert ,
Nov 09, 2023 Nov 09, 2023

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nothing's changed. you needed the 24 digit number when you activated your cs5.

 

if you purchased from or registered with adobe, it's sill listed with your account, https://account.adobe.com

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Community Expert ,
Nov 09, 2023 Nov 09, 2023

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Your 22 digit number might be a redemption code, which is used only once to get a serial number.

https://helpx.adobe.com/download-install/kb/find-serial-number.html

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