Problem regarding membership

[pranjaljain01]

Hi! my name is Pranjal and this problem is regarding the issue of a mail I've been receiving from Adobe stating that my trial is ending soon. I don't understand how can this happen when I've renewed my membership a few months back. I need help ASAP regarding this.

[Guest]

Moving to the Get Started forum from Photoshop

[John T Smith]

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

OR

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html