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problem with bank card

New Here ,
Aug 16, 2017 Aug 16, 2017

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PLEASE HELP !!!

I need advice on Adobe ID, I have a new payment card, and I'm being warned to update my card information. When I change "valid thru" information button "save" doesn't work. I tried Safari, Firefox, Mac OS, Windows and nothing. Do you have any experience or advice? Thanks a lot!

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correct answers 1 Correct answer

Community Expert , Aug 16, 2017 Aug 16, 2017

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Community Expert ,
Aug 16, 2017 Aug 16, 2017

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using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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New Here ,
Nov 06, 2022 Nov 06, 2022

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Thanks i got the exact thing actually what i want looking for. 

 

 

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Adobe Employee ,
Aug 16, 2017 Aug 16, 2017

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Hi Pasta,

In addition to kglad's suggestion, please also see Managing your Membership FAQ: How do I update my payment information?

Regards,

Sheena

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Community Beginner ,
Aug 18, 2017 Aug 18, 2017

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Thank you for reply

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Adobe Employee ,
Aug 21, 2017 Aug 21, 2017

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You are welcome!

Let me know if you face any issues.

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New Here ,
Nov 06, 2022 Nov 06, 2022

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My bank is government it's crap come on 

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Community Expert ,
Nov 06, 2022 Nov 06, 2022

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@Joseph26987188lzmd, use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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New Here ,
Nov 06, 2022 Nov 06, 2022

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No not at all.... My banks debit card doesn't work online at all ever 

 

 

 

Can someone send a bill or a payment through Walmart or Kroger

 

 

 

 

 

 

 

 

 

 

 

 

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