I want to cancel my subscription at Adobe but I can't. I've already paid an installment and that payment doesn't show up in the billing history, and neither does the plan I'm paying for. In other words, I want to cancel the subscription and I can't, and I keep getting charged for a service I'm not using. How can I resolve this situation? I can't talk directly with someone from Adobe and I really don't know what to do.
Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or https://helpx.adobe.com/contact/phone.html . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730