Copy link to clipboard
Copied
Hello,
I've got a problem. I was an adobe user who decided to finish my subscription.
Now I want to log in to another subscription, which my company paid for.
Unfortunately, I can't log in to the new account; a log-out option is deactivated.
How can I login to the new account?
Copy link to clipboard
Copied
sign out of your cc desktop app: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
if there's not sign out option after following the above, reset the cc desktop app by making sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R