• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Problem with switching to another account

New Here ,
Mar 10, 2023 Mar 10, 2023

Copy link to clipboard

Copied

Hello,

I've got a problem. I was an adobe user who decided to finish my subscription. 

Now I want to log in to another subscription, which my company paid for.

Unfortunately, I can't log in to the new account; a log-out option is deactivated.

How can I login to the new account?

TOPICS
Activation , Creative Cloud , Installation

Views

369

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 10, 2023 Mar 10, 2023

Copy link to clipboard

Copied

LATEST

sign out of your cc desktop app: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

if there's not sign out option after following the above, reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines