Problema de conexion adobe

[REBOPOST]

Intento abrir premiere y me salta este mensaje. Tengo conexion a internet y hasta hoy lo venia usando sin ningun problema

[kglad · Accepted solution]

adobe connection errors are common and are not related to whether you're connected to the internet.  they're related to connecting to adobe's secure servers.

if you have a non-current os, your default browser must support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

otherwise, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos after clicking "link"?

if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

or, if you’re trying to activate a perpetual license, you can try offline activation by disconnecting your computer from the internet, starting activation and using https://aoes-stage.licensingstack.com/aoes/aoes/v1/imsauthstatus

[Shivangi_Gupta]

Thanks for keeping the thread updated. Give us a shout if you get any other issues.

@kglad Thanks for contributing and helping the users. You are the best 🙂

Cheers,

Shivangi

[kglad]

@Shivangi_Gupta 

sure..., but @Johnnie31396998mete was a spammer.