• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Problemas con suscripcion

New Here ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

Hola, venia usando el photoshop sin problemas y de la nada me aparece el siguiente cartel que adjunte foto con problemas de mi suscripcion pero entro a la cuenta y está todo ok, descontado de mi tarjeta y demás.

Como puedo solucionarlo?

 

Picture with personal information removed... Moderator

This is a public forum, not Adobe support, please do not post personal information

TOPICS
Activation , New user

Views

73

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

Please consider removing your photo, censor your email address on it via Paint and upload it again. Never post your private information.

Regarding your issue, please read the following thread and see if the solution resolves your problem:

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 20, 2021 Oct 20, 2021

Copy link to clipboard

Copied

LATEST

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines