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Problemas con suscripcion

New Here ,
Oct 20, 2021 Oct 20, 2021

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Hola, venia usando el photoshop sin problemas y de la nada me aparece el siguiente cartel que adjunte foto con problemas de mi suscripcion pero entro a la cuenta y está todo ok, descontado de mi tarjeta y demás.

Como puedo solucionarlo?

 

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Activation, New user

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Adobe Community Professional ,
Oct 20, 2021 Oct 20, 2021

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Please consider removing your photo, censor your email address on it via Paint and upload it again. Never post your private information.

Regarding your issue, please read the following thread and see if the solution resolves your problem:

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Adobe Community Professional ,
Oct 20, 2021 Oct 20, 2021

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1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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