probleme de connexion au creative cloud

[Grybouille]

J'ai un message d'erreur lorsque j'essaie de me connecter au creative cloud qui me dit "vous avez été deconnecter" ... Que faire dans ce cas la  ?

[Eshant_Jindal1 · Accepted solution]

Hi Grybouille,

1. AAM Updates Notifier, Adobe ARM, Creative Cloud, coresync, CEF Service Helper, CEPservicemanager, Creative Cloud helper, AdobeCrash Deamon

2. End above process in Task Manger.

3. Now open Run window by clicking on Windows key + R

4. Type %localappdata% and click enter.

5. Navigate to Adobe and OOBE folder.

6. Please delete Opm file in OOBE folder.

7. Launch CC desktop app and see if you can sign in.

If you can't see the Apps, do this :

1. Click on Gear icon at the top right of Internet Explorer browser. (even if don't use Internet Explorer as your browser)

2. Select Internet Options.

3. In the 'Connections' tab, select 'LAN' settings.

4. Once you click on 'LAN' settings, you will be able to view the Local area network settings box.

5. In the LAN settings box, check the box 'Automatically detect settings'.

6. Then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server'

7. Save it and then try to sign in CC desktop app.

You can also refer to http://forums.adobe.com/message/6302840

Let me know the results.

Thanks!
Eshant

[Grybouille]

Wuha ! Je vous remercie grandemet ! Sa fonctionne à merveille !

[Emma26718664nd10]

Comment doit-on faire sur macbook ? je n'y arrive pas.

Merci d'avance