• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

probleme de connexion au creative cloud

New Here ,
Apr 25, 2014 Apr 25, 2014

Copy link to clipboard

Copied

J'ai un message d'erreur lorsque j'essaie de me connecter au creative cloud qui me dit "vous avez été deconnecter" ... Que faire dans ce cas la  ?

Views

347

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Enthusiast , Apr 25, 2014 Apr 25, 2014

Hi Grybouille,

1. AAM Updates Notifier, Adobe ARM, Creative Cloud, coresync, CEF Service Helper, CEPservicemanager, Creative Cloud helper, AdobeCrash Deamon

2. End above process in Task Manger.

3. Now open Run window by clicking on Windows key + R

4. Type %localappdata% and click enter.

5. Navigate to Adobe and OOBE folder.

6. Please delete Opm file in OOBE folder.

7. Launch CC desktop app and see if you can sign in.

If you can't see the Apps, do this :

1. Click on Gear icon at the top right of Internet

...

Likes

Translate

Translate
Enthusiast ,
Apr 25, 2014 Apr 25, 2014

Copy link to clipboard

Copied

Hi Grybouille,

1. AAM Updates Notifier, Adobe ARM, Creative Cloud, coresync, CEF Service Helper, CEPservicemanager, Creative Cloud helper, AdobeCrash Deamon

2. End above process in Task Manger.

3. Now open Run window by clicking on Windows key + R

4. Type %localappdata% and click enter.

5. Navigate to Adobe and OOBE folder.

6. Please delete Opm file in OOBE folder.

7. Launch CC desktop app and see if you can sign in.

If you can't see the Apps, do this :

1. Click on Gear icon at the top right of Internet Explorer browser. (even if don't use Internet Explorer as your browser)

2. Select Internet Options.

3. In the 'Connections' tab, select 'LAN' settings.

4. Once you click on 'LAN' settings, you will be able to view the Local area network settings box.

5. In the LAN settings box, check the box 'Automatically detect settings'.

6. Then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server'

7. Save it and then try to sign in CC desktop app.

You can also refer to http://forums.adobe.com/message/6302840

Let me know the results.

Thanks!
Eshant

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 25, 2014 Apr 25, 2014

Copy link to clipboard

Copied

Wuha ! Je vous remercie grandemet ! Sa fonctionne à merveille !

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 10, 2022 Nov 10, 2022

Copy link to clipboard

Copied

LATEST

Comment doit-on faire sur macbook ? je n'y arrive pas.

Merci d'avance 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines