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Problems synchronizing libraries on creative cloud desktop

New Here ,
Oct 28, 2019 Oct 28, 2019

Hello,
Since the update of Creative Cloud in Creative Cloud Desktop libraries do not synchronize, finally it syncronize randomly and it prevents me from working and takes the load processor.
I tried all the solutions proposed by Adobe (AdobeCreativeCloudCleanerTool.exe, Creative Cloud Uninstaller.exe) but nothing changes and I saw that I was not the only one, the old version worked perfectly.
OS Windows Pro version 1903 (operating system version 18362.449)
Creative Cloud V5.0
AMD Rysen 3 3200G with Vega Graphics 8
MSI B450M-A PRO MAX motherboard.
Thank you for giving me a solution

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Adobe Employee ,
Oct 28, 2019 Oct 28, 2019

Hi Everyone,

Sorry for the inconvenience. We have pushed an update, which will fix the issue. In case your system has not got the update and the problem persists, just sign-out and sign-in back in Adobe Creative Cloud Desktop App. This will force the update.

Thanks

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Adobe Employee ,
Oct 29, 2019 Oct 29, 2019

Hi Gerro,

Checking back to know whether the problem is resolved or not?

Thanks

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New Here ,
Oct 30, 2019 Oct 30, 2019
LATEST

Hello, My problem is solved, everything works perfectly. Thank you for your speed of resolution of my problem. cordially

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