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Problems to update CC-Client

New Here ,
Feb 17, 2020 Feb 17, 2020

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Hi there, perhaps you can help me out of this.....arghhhh! I cannot update any applications an my iMac - and the CC-Client-symbol has passed and cannot be activated again... don't know why. The applications are also installed on a second Mac(book).

 

Thanx for your help and have a nice Monday eve

Daniela

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Community Expert ,
Feb 18, 2020 Feb 18, 2020

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What version of macOS are you currently using?
Currently the required version must be 10.12 or higher.
Under 10.11, you should be able to use only older desktop applications and not install any corresponding applications.


Below macOS 10.12 are no longer supported by Apple itself.
Since CC 2019 can be installed, Creative Cloud requires 10.12 or later.

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New Here ,
Feb 18, 2020 Feb 18, 2020

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Thanks a lot, I will check it and try again :-)))

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