Problems with Creative Cloud Installer - Password

[francisco_manuec94730834]

I try to open the Creative Cloud Installer to install it but jumps a screen that says "Creative Cloud Installer want to make changes. Enter your password to allow this operation." The application automatically writes me a username (my personal name) but none of the passwords that I write is correct.

[Bani Verma · Accepted solution]

Hi Francisco,

Creative Cloud Installer want to make changes enter your password to allow this operation, this is a computer message and it needs your Mac password to allow the installation, hence please enter your computer/mac password here.

Let us know if this helps.

Regards,

Bani Saini

[francisco_manuec94730834]

Thanks a lot!!

[Bani Verma]

You're welcome.

[d_o_g]

Thanks Bani, Very confusing and I don't like them having my PC password

[elsar12493521]

Love U!!!!!

No one says that you have to put your computer password

[Frederick264831203479]

that's exactly what it's asking for - your system password

[Maha2839076610ah]

and if the my computer password doesnt work, what then?

[kglad]

@Maha2839076610ah 

paste a screenshot of the password prompt into a reply here.