Program expire from Payment problem

[omjai_c@hotmail.com]

I have problem with payment term. Cause of my debit card is expired and try to change payment to credit card per instruction.

However, Payment still not success and I got E-mail notification with "Important! Your Adobe Creative Cloud Membership Renewal Has Failed"

How should I do? Now manage plan already shown with Expired and I cannot use program.

[Moved from the Forum Comments forum (which is for issues with these forums themselves) and into a Creative Cloud support forum - moderator]

[kglad · Accepted solution]

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html