prompted to login each time

[WebDev0105]

I have Creative Cloud and am logged into the desktop app. But every time I launch a Creative Cloud application, I am prompted to login again. This occurs even if i launch the application from the Creative Cloud app. If i cancel the login screen, the application closes. My only choice is to login. But then, i get new Adobe credentials stored to my Windows Credentials Manager every time I launch an application. I end up with a long list of "Adobe App Info" entries.

Why am I prompted to login if i am already logged in?

Why are credentials being stored?

I am using Windows 7 Enterprise SP1 (64-bit)

Thanks in advance

[AxelMatt · Accepted solution]

Please take a look here: Adobe Creative Cloud signs you out or asks you to sign in repeatedly

[WebDev0105]

Thanks for the link, Axel. I had been here before. I have the latest Cloud Desktop App and my network settings are fine. I downloaded and extracted the Cloud uninstaller, but it wouldn't run. Could be the corporate Bit-9 blocker. Instead, I went to Programs and did a Repair on the current installation. So far, this has eliminated the multiple login prompts, but still produces dozens of generic credentials in my Windows Credentials Manager.

So I will mark your answer "correct" but may repeat my question on the credentials.

Thanks

[AxelMatt]

WebDev0105  schrieb

Could be the corporate Bit-9 blocker. Instead, I went to Programs and did a Repair on the current installation. So far, this has eliminated the multiple login prompts, but still produces dozens of generic credentials in my Windows Credentials Manager.

What's the Bit-9 blocker? I don't know this program. So I couldn't say anything about it.

Has this already works or exists the issue from the beginning? If it has worked, what has been changed before the error occur?

Have you contact your local IT?

[WebDev0105]

Bit-9 blocker is a corporate application that blocks unregistered EXEs from running. I had not tried running the uninstaller before. I could get this EXE cleared, but the Repair seemed to work, at least for eliminating the multiple sign in prompts. If I encounter the sign-in issue again, I'll pursue with IT.

I have only noticed the dozens of generic credentials recently, perhaps the result of the latest Creative Cloud App update (9/24/18).