PS24 & PS Beta doesn't open anymore on my MacBookPro 07th Aug 2024

[Marco39044802edpv]

Hello, today Tuesday 07th August 2024, after the update of PS24 and PS Beta, they doesn't open anymore on my MacBookPro. Doesn't anyone else have the same problem?

[kglad]

to fix photoshop, uninstall the ps beta using the cc desktop app

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[eliam36984791]

I have the same problem since this morning. Illutrator, indesign, Photoshop, Photoshop beta. Suddenly they crashed and when restarting they get stuck on the loading window. I have to force close it and nothing works. I uninstalled the apps, reinstalled. NOTHING!

[kglad]

did you probably uninstall all betas and then test your non-beta apps?

[eliam36984791 · Accepted solution]

I contacted Adobe support and solved it on Mac by renaming the "Adobe" folder contained in "Library/Application Support" to "OLD_Adobe"