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Purchased AdobeCC Apps appear as Trials

New Here ,
Jan 18, 2023 Jan 18, 2023

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I recently downloaded AdobeCC to view the free applications they offer. A couple days later I purchased a Business account with AdobeCC. The purchase is acknowledged on my account but the Apps are "7 Day Trial". Is this normal? Is the trial status a default setting? Will my purchase apear once the trial is over? I dont want to be charged twice for a single months purchase after the trial is over. I need help understanding. Thank you!

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correct answers 1 Correct answer

Community Expert , Jan 18, 2023 Jan 18, 2023

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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LEGEND ,
Jan 19, 2023 Jan 19, 2023

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No, a purchase does not appear at the end of a trial.

If you purchase an enterprise or teams license, you will need to use the Admin license to assign a license to users (including yourself; the administrator doesn't automatically get the right to run the apps).

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Community Expert ,
Jan 19, 2023 Jan 19, 2023

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you should familiarize yourself with your license type.  ie, you should get up to speed (or assign an administrator to learn how to manage your subscription) asap.

 

teams

 

faq: https://helpx.adobe.com/creative-cloud/faq/teams.html

 

more info: https://www.adobe.com/creativecloud/business/teams/plans.html

 

 

enterprise

 

faq: https://helpx.adobe.com/creative-cloud/faq/enterprise.html

 

more info: https://www.adobe.com/creativecloud/business/enterprise.html

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