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I have recently purchased an adobe subscription and my invoice has been generated but it shows the tax rate as 0%. I want to know how can they do this, the right way is to charge GST using the correct percentage and that I should be able to claim it back using ITC. I contacted customer care but was left unsatisfied with their answer that they have applied my GSTIN so I don't have to pay any GST to the government.
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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html
click contact us (= cryptic icon in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human
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Hi,
One can not charge/collect GST if they are not registered and the receipient need to discharge the GST Liability on RCM Basis and claim Input of the same.
Hope that makes sense.
Thanks and Regards.
Asha Kanta Sharma
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