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"postal code is incorrect" [Unable to buy a Lightroom Classic plan in Greece]

New Here ,
Aug 19, 2019 Aug 19, 2019

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Hello, I try to buy Lightroom Classic, I select my region Greece, I right my postal code and the sit doesnt accept it. Can anyone help me? Tanks!

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correct answers 1 Correct answer

Mentor , Sep 14, 2019 Sep 14, 2019

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LEGEND ,
Aug 19, 2019 Aug 19, 2019

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Try using a different browser and make sure you have cookies enabled

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New Here ,
Aug 19, 2019 Aug 19, 2019

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Thanks for the feedback. I have already try it on chrome, firefox, and safari with my mobile phone and cookies was enabled. If I change country, like Cyprus the site accept my postal code

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Community Expert ,
Aug 19, 2019 Aug 19, 2019

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I think you need to find a re-seller for your region.

Adobe Partner Connection Portal

Or  Contact Customer Care

Nancy O'Shea— Product User, Community Expert & Moderator

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Mentor ,
Sep 14, 2019 Sep 14, 2019

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Hello.

clipboard_image_0.png

The postal code you enter when purchasing Adobe.com in Greece is "000 00" and you have to put a space after the three-digit number.

Similarly, in Japan, it is necessary to enter the format "000-0000".

https://community.adobe.com/t5/Get-Started/%E8%B3%BC%E5%85%A5%E6%99%82%E3%81%AB%E9%83%B5%E4%BE%BF%E7...

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New Here ,
Nov 10, 2019 Nov 10, 2019

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Thanks

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New Here ,
Jul 02, 2023 Jul 02, 2023

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f.u.c.k1n adobe, haw is it possible you are not run out of business with this idiotic models. Not able to purchase because it does not recognize my zip code hahahaha f.u.c.k you

 

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