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"System Incompatible" on up to date MacBook

New Here ,
Jun 22, 2024 Jun 22, 2024

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Everytime i go to install Premeire Pro on my Macbook, it says "If you would like to install Premiere Pro, you must update your system." 

My macbook is on the newest softwareavailable for mac and has an M2 Pro chip. I bought it for editing

 

Chip:  Apple M2 Pro Chip

Memory: 16 GB

Mac OS: 14.6

 

Can someone explain to me a way to fix this? I made sure my computer would be powerful enough and here I am with this problem anyway.Screenshot 2024-06-22 at 9.03.03 PM.png

 

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Community Expert ,
Jun 22, 2024 Jun 22, 2024

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does your computer meet specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

 

if so, update the cc desktop app and retry.

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LEGEND ,
Jun 24, 2024 Jun 24, 2024

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Adobe doesn't support beta operating systems. Install Sonoma 14.5 which is the release version.

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Adobe Employee ,
Jun 24, 2024 Jun 24, 2024

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Hi @SYB3R381996337env,

We appreciate you contacting us. You'll need to update your OS to use the latest version of Adobe Creative Cloud applications. You can get more information here: FAQ: macOS and Apple silicon compatibility with Adobe apps

 

Regards,

Shivangi

 

Did you know that as part of your subscription, you already have access to Adobe Express? Adobe Express, lets you design  images, videos, social content, and PDFs. Learn more- https://helpx.adobe.com/express/using/express-overview.html?sdid=GHMVY8YH&mv=display&mv2=display

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