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Hi there,
I forgat to verify after signing up and entered my password several times. So now it's blocked. I changed my password afterwords but nothing seems to help. I also waited for a while in case there's a limit on entering the (wrong) password.
Hope you can help me out?
Greets!
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Isabel&simo are you on a managed network? If not then please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve your connection error.
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Hi Isabel,
You should be able to sign in now, there was a problem which is fixed
Kindly check Creative Cloud Status in case you are still facing the issue then kindly contact our support here: Contact Customer Care
-Ankit
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Hello, I am having the same problem. I entered the wrong email address when I subscribed to a student membership and went through with all the guides I could find to fix this. Apparently, the actual email address was already in use by myself; I was able to follow this guide to deactivate the previous account.
However, when I tried to change the wrongly-entered email for the one I actually wanted to use, I couldn't. The same error as described in this thread came up.
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marudee4851@.mail. com
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