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"Your computer does need to be connected to the internet once a month to verify that your membership is still current"

New Here ,
Sep 26, 2018 Sep 26, 2018

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Hi,

Please clarify to me on what date and time (and for how long) does the computer need to be connected to the internet once a month??? I do not want to miss that special moment if I usually work offline.

Thank you.

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Creative Cloud

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correct answers 1 Correct answer

Community Beginner , Sep 26, 2018 Sep 26, 2018

You can use the apps in offline mode with a valid software license for a limited period. The apps attempt to validate your software license every 30 days. You receive a reminder to reconnect to the Internet to validate your license:

In offline mode, annual Creative Cloud members get 99 days of grace period; month-to-month members get 30 days of grace period. For details, see  below.

Creative Cloud for individualUp to one calendar month + 99 days of offline use
  • After one calendar month, a dialog box
...

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Community Expert ,
Sep 26, 2018 Sep 26, 2018

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with a monthly paid subscription you need to connect for a few minutes, at least, once every 30 days.  there's no specific date/time.

just open a cc program to connect.

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Community Beginner ,
Sep 26, 2018 Sep 26, 2018

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You can use the apps in offline mode with a valid software license for a limited period. The apps attempt to validate your software license every 30 days. You receive a reminder to reconnect to the Internet to validate your license:

In offline mode, annual Creative Cloud members get 99 days of grace period; month-to-month members get 30 days of grace period. For details, see  below.

Creative Cloud for individualUp to one calendar month + 99 days of offline use
  • After one calendar month, a dialog box requests online connection.
  • You can dismiss the dialog box; the next reminder shows up after 30 days.
  • After one calendar month + 69 days, the dialog box appears daily.
  • After one calendar month + 99 days, one final offline product launch is available.

Creative Cloud for teams

Up to two calendar months + 99 days of offline use
  • After two calendar months, a dialog box requests online connection.
  • You can dismiss the dialog box; the next reminder shows up after 30 days.
  • After two calendar months + 69 days, the dialog box appears daily.
  • After two calendar months + 99 days, one final offline product launch is available.
Creative Cloud for enterpriseUp to two calendar months + 99 days of offline use
  • After two calendar months, a dialog requests online connection.
  • You can dismiss the dialog box; the next reminder shows up after 30 days.
  • After two calendar months + 69 days, the dialog box appears daily.
  • After two calendar months + 99 days, one final offline product launch is available

Source: https://helpx.adobe.com/be_en/creative-cloud/kb/internet-connection-creative-cloud-apps.html

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