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Résiliation pour motif légitime

New Here ,
Aug 08, 2022 Aug 08, 2022

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Bonjour, 

 

Je souhaite résilier mon abonnement annuel car j'ai déménagé à l'étranger et n'en ai plus besoin. Il est noté que les frais sont annulables dans ce cas. Comment faire ? 

 

Merci 

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Creative Cloud

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Community Expert ,
Aug 09, 2022 Aug 09, 2022

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Please take a look here: 

https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

and here: 

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html 

 

 

If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

 

You may also be able to contact Adobe by phone: 
https://helpx.adobe.com/contact/phone.html 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 13.0.1 - Photoshop 25.2 - Nik Collection 6.5 - Topaz Photo AI 2

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