changed credit card address and got charged $1

[Ahprinc3ss]

i was charged for $1, verified then charged for $21.24 (Creative Cloud) and STILL never got back my $1 ... how long does it take ... in a very precise person about my money and you guys and Shopify, and Hulu has did the $1 thing and it’s throwing my blank statement off ... any idea when it will be through and done with

[Jeffrey_A_Wright]

Branching to a new discussion and moving the discussion to the Adobe Creative Cloud forum.

Ahprinc3ss, my apologies for any unexpected charges.  You can find out more information on why this may occur at Why is there an extra charge on my bill? .  For additional information, I would recommend also reviewing Common billing questions .

If you have additional questions, then please contact our support team at Contact Customer Care so that the specifics of your account can be reviewed.

[Abambo]

Charges of 1$ are standard when someone want’s to check the validity of your card (has the card been invalidated, because someone is using a stolen card?). In reality the $ gets only reserved and will be released directly. I have that with Amazon too.

It’s similar to the car rental company or the hotel that reserves potential charges, in case of. Here in this case it is also for your protection. If your card gets stolen and you do see such charges, the card gets probed for validity. Withdraw it immediately, if you did not initiate the operation, as you did here.

So this is absolutely no reason to get nervous. The customer service of your credit card company can confirm you this.