Creative Cloud Installation

[agnieszkas21311639]

Hello, I have the problem with installing the Adobe apps on my external hard drive on Mac. I have created the folder in a connected hard drive, but I get the error message back: UNABLE TO INSTAL AT THIS LOCATION.

What is a difference between a root and folder? I don't know what I am doing wrong. How to create it? Thank you,

[kglad]

the root would be something like trying to install on E: whereas a folder on E would be E:\Adobe

[agnieszkas21311639]

Thank you, sorry for keep asking, how can I create a folder on E which will not be a root? And how to choose that folder for installing an Adobe apps without a message: UNABLE TO INSTAL AT THIS LOCATION.

[kglad]

in your file browser, right click on your external drive > click create  directory or folder > assign a web-safe name.

[ExUSA]

You may not be able to use an external hard drive which is Windows-formatted. Why not just install in the Applications folder on your internal drive? That's where software is supposed to go.

[Nancy OShea]

Adobe Creative Cloud apps are not designed to be installed directly on external drives, and attempting to do so can cause problems with performance and compatibility.

https://community.adobe.com/t5/download-install-discussions/i-really-want-to-install-creative-cloud-...

[Nancy OShea]

Please ensure that your device exceeds the min-requirements to use Creative Cloud products.

• Windows 11 (64-bit) versions 24H2, 23H2, Windows 10 versions 22H2, 21H2;
• MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura).

- https://helpx.adobe.com/creative-cloud/system-requirements.html