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Re: Creative cloud keeps opening constantly

New Here ,
Oct 17, 2022 Oct 17, 2022

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Have the same problem, this app I'm forced to use acts like malware on my PC, every minute it'd open again, with no way to opt out of 5-10 processes running constantly in the background, even when I "exit" the app, doesn't even seem like a bug.

It can be "fixed" by changing the main "Creative Cloud.exe" file that you use to run the app to "read only" in the file properties, you'll still be able to open it fine, but it won't open itself.

Doesn't stop the unessecary background processes, but prevents it from constantly opening for no reason.

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Community Expert ,
Oct 17, 2022 Oct 17, 2022

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reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

repair all ms visual c++ versions that can be repaired.

update your ms visual c++, if it can be updated

restart your computer (don't skip this)

reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud

if you're unable to download the cc desktop app at this stage, use the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

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