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Re: Error 201 while installing CC, I tried a lot, but all didn't help...

New Here ,
Oct 01, 2018 Oct 01, 2018

Mac user, same problem! No idea what to do next.

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , Oct 05, 2018 Oct 05, 2018

(Branched out as a new discussion)

Hi Nicolew70779897,

"Error 201" occurs when the download is paused and when the server response is poor. Please make sure you have a stable internet connection when trying to update or download any Adobe app.

Also, it would help if you can turn off any anti-virus, system optimizer, system firewall, internet/browser security software installed on your machine for the time being.

To troubleshoot this issue, please refer to the following help document: Troubleshoot Adobe Creative Cloud download and install issues

...
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Adobe Employee ,
Oct 05, 2018 Oct 05, 2018
LATEST

(Branched out as a new discussion)

Hi Nicolew70779897,

"Error 201" occurs when the download is paused and when the server response is poor. Please make sure you have a stable internet connection when trying to update or download any Adobe app.

Also, it would help if you can turn off any anti-virus, system optimizer, system firewall, internet/browser security software installed on your machine for the time being.

To troubleshoot this issue, please refer to the following help document: Troubleshoot Adobe Creative Cloud download and install issues

I would also recommend you to try downloading the Creative Cloud desktop app by using the direct download links given here: Download Creative Cloud desktop app

Let us know if this helps.

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