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Re: I get the error "InitializeCriticalSectionEx could not be located in the dynamic link library KERNEL32.dll"

New Here ,
Dec 28, 2018 Dec 28, 2018

while opening photoshop cc i am getting this error. how to fix it (windows XP)

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correct answers 1 Correct answer

Adobe Employee , Dec 28, 2018 Dec 28, 2018

Branched out from I get the error "InitializeCriticalSectionEx could not be located in the dynamic link library KERNEL32.dll"  and moved to Creative Cloud Download & Install community.

Hi Narayana_Sherla,

As you have mentioned you are trying to install Photoshop CC on Windows XP, please be aware that Windows XP is not a compatible operating system for Photoshop CC (First CC version).

You can review the system requirements here: Older versions of Photoshop system requirements

Let us know if you have

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Adobe Employee ,
Dec 28, 2018 Dec 28, 2018
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Branched out from I get the error "InitializeCriticalSectionEx could not be located in the dynamic link library KERNEL...  and moved to Creative Cloud Download & Install community.

Hi Narayana_Sherla,

As you have mentioned you are trying to install Photoshop CC on Windows XP, please be aware that Windows XP is not a compatible operating system for Photoshop CC (First CC version).

You can review the system requirements here: Older versions of Photoshop system requirements

Let us know if you have any more queries.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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