I want to change to Direct Debit?

[leed56992418]

i wish to change the date of my  direct debit payment

[Sheena Kaul · Accepted solution]

Hi,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena

[millicent_0555]

​Dear Adobe Support Team,

I hope this message finds you well.

I am writing to request a change in the debit date for my Adobe account. Currently, the payment is processed on the 22nd of each month. I would kindly ask for this to be moved to the 30th of each month, if possible.

This adjustment would greatly help me manage my finances more effectively. Please let me know if additional information is required to process this request​ urgently.​ 

Thank you for your assistance. I look forward to your response.

​B​est regards, 

Milly

[kglad]

@millicent_0555 

this is not adobe support, these are user forums.

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[Shivangi_Gupta]

Hi Milly,

We appreciate you writing in. Changing the payment date involves discussing confidential information regarding the payment details. We can not discuss it through a public forum. Hence as @kglad mentioned above, it is advisable to contact our support team and start a private chat session here: https://adobe.ly/414du3Y

Let us know if you have any questions.

^SG