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Error code 702 usually occurs on macOS when you don't have the appropriate permission to access a file or directory required for the install. Try what it suggests in that window and see if that fixes the problem.
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Hi there,
We're sorry for the issue you have been facing. Kindly follow steps shared in this article for help:
https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html#error702.
Hope that helps!
Thanks
Kanika
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did you run the firstaid tool?
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I have experienced this issue repeatedly but the latest fix from Adobe seems to be working better than any others in the past. This link details the steps Adobe had me take but essentially I opened Terminal and entered sudo chmod 1777 /tmp to change permissions and have not had any issuse since then *fingers crossed*
https://helpx.adobe.com/in/creative-cloud/kb/creative-cloud-app-stops-responding.html
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This would allow any user to read and write to the temp directory, and is honestly not the best idea as it would be a security hole.