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re install problem

New Here ,
Jul 19, 2022 Jul 19, 2022

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Several programs wont load, and I get this:  help

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Installation

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Community Expert ,
Jul 19, 2022 Jul 19, 2022

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Error code 702 usually occurs on macOS when you don't have the appropriate permission to access a file or directory required for the install. Try what it suggests in that window and see if that fixes the problem.

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hi there, 

 

We're sorry for the issue you have been facing. Kindly follow steps shared in this article for help:

https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html#error702.

 

Hope that helps! 

 

Thanks 

Kanika 

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Community Expert ,
Jul 19, 2022 Jul 19, 2022

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did you run the firstaid tool?

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

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LATEST

@DutyFlick 

 

is your os ventura?

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Community Beginner ,
Jan 11, 2023 Jan 11, 2023

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I have experienced this issue repeatedly but the latest fix from Adobe seems to be working better than any others in the past. This link details the steps Adobe had me take but essentially I opened Terminal and entered sudo chmod 1777 /tmp to change permissions and have not had any issuse since then *fingers crossed*

 

https://helpx.adobe.com/in/creative-cloud/kb/creative-cloud-app-stops-responding.html 

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Community Expert ,
Jan 11, 2023 Jan 11, 2023

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This would allow any user to read and write to the temp directory, and is honestly not the best idea as it would be a security hole.

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