I'm working with Adobe CS6. a few years ago I have istalled CS5.5 from a CD ROM and when I purchased an upgrade to CS6 I've received an upgrade files via Email. Yesterday I've replaced my old desktop with a new one, installed CS 5.5, but I can't fine th upgade files to CS6.
Adobe has removed older version from the public web sites.
You have to contact Adobe directly for a download link. Have your serial number and details of original purchase available. Make it clear that you doesn't need support for an older product but need a download link. Click the link below and scroll down the page to Individual “Sign in to contact us” It should be possible to start an on-line chat with an Adobe agent.
According to HOW LONG IS MY DOWNLOAD AVAILABLE at the next link the time is 3 years -https://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.html For CS6 and earlier you may download ONLY if you bought direct from Adobe via download -Log-in to your account and click this link https://account.adobe.com/products --click Order history on the left and then the link to your order that will show on the right --and finally click the link "Downloads and serial numbers" that will appear --as always, write the serial number in a text file AND copy that text file and the ---download file(s) to an external drive (or two) to be sure you have what you need -if you did not buy direct from Adobe via download you must find your original install --if you have an Education or volume license you MUST use your original media --the link for an Education or volume license download is not available at all -if you bought a disc and don't have a drive you will need to buy an external USB drive -if you bought a download from a 3rd party vendor you will need to contact that vendor
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