Re: other version

New Here ,
May 04, 2021 May 04, 2021

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I have this issue too. 

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LEGEND ,
May 04, 2021 May 04, 2021

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What app? Do you have a paid subscription already, or does it show free trial?

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New Here ,
May 04, 2021 May 04, 2021

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Actually, this might be a different issue than the OP.

 

I've been subscribed to the photography plan for over a yr. Before that, I had used the trial offer but I used a different email address. Now for some reason, when I go to load Photoshop (it's part of the photography sub), it comes up that my trial plan is over and I need to buy the subscription. I've uninstalled and reinstalled several times, logged out on the adobe page, and it continues to do this. I've just cancelled the sub even though I still have several weeks to go with it. I can resub with the other email next time but it should not need to be done.

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