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Re: problem opening the new Creative Cloud [former Creative Suite]

John T Smith Community Expert
Community Expert ,
Jul 08, 2020 Jul 08, 2020

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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