"You'll be able to manage this plan shortly"

[lindseys80589824]

Hi there,

im having trouble with my account as well. I accidentally purchased the wrong program and would like to cancel. I just purchased today and it says the same message as above. Any help with cancelling would be greatly appreciated.

[Abambo]

lindseys80589824  wrote

Hi there,

im having trouble with my account as well. I accidentally purchased the wrong program and would like to cancel. I just purchased today and it says the same message as above. Any help with cancelling would be greatly appreciated.

Could you please elaborate which program you bought and what program you wanted to buy?

[twaritar3263062]

Branching to a new discussion,

Hi Lindsey,

Sorry to hear that you are facing troubles while cancelling an Adobe subscription.

I have checked your account details and noticed that you had signed up for Lightroom CC plan on 24 Feb 2019. Please confirm if you are trying to cancel the same subscription.

Moving the discussion to Adobe Creative Cloud​ for expert help.

You may also contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.

In case you are unable to contact our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Regards,

Twarita

[lindseys80589824]

Yes I am looking to cancel the CC subscription. It unfortunately will not work with my current Mac.

Thank you for your help.

Lindsey Shoener