Reactivation of CS5.5

[aurosanjay]

Few days back my Motherboard burned and I replace the motherboard . After that when I start working on my Adobe creative suite Master Collection 5.5 it asked me to activate and putting the serial number it is refusing to activate it .

Regarding this I reach to customer care chat and have a chat but the guy  can not help as he wants the recipt of the purchased suite , now after 8 years of purchased , i do not have it . 

How to reactivate it or is there any way that i talk to someone higher up and solve this matter.

Guys help me out .  ( I have all original Box with original cd set  etc  and using it from last 8 years without any problem and manytimes i have activated earlier lso without any problem of  anykind)).

[Guest]

Moving to the Get Started forum from Community Help

[John T Smith]

>refusing to activate it

What error message?

>many times i have activated earlier

You are allowed TWO activations at a time... did you DE-activate?

When you can't deactivate a serial number
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
Click here https://helpx.adobe.com/contact/support.html
-then click the '3 dots inside a circle' at the lower right to chat with a person