Recent update erased ALL my files

New Here ,
Aug 26, 2021 Aug 26, 2021

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My adobe work account was recently updated and this somehow erased ALL of the synced files on my profile. It signed me out automatically, and when asked to sign in again, there was nothing there!

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Creative Cloud , Installation

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Adobe Community Professional ,
Aug 26, 2021 Aug 26, 2021

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Did you contact your IT dept about this?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Aug 26, 2021 Aug 26, 2021

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Do you have backups?

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