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REDEEM PAGE BROKEN FOR DAYS

Community Beginner ,
Mar 18, 2022 Mar 18, 2022

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The redeem page has not worked for at least two days. "https://redeem.licenses.adobe.com/getserial"

No matter what I do the page is stuck on a loading screen. (some small squares rotating)

Have tried on 3 different browsers.

Have tried different computers.

Adobe had no problem taking my money. I have no software to show for it. When will this be fixed?

Don't tell me to check the status page because they all show green when clearly they are not.

TOPICS
Activation , CC FAQ , Creative Cloud , Feature request , Installation

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correct answers 1 Correct answer

Adobe Employee , Mar 18, 2022 Mar 18, 2022

Wais, sorry for the inconvenience.  Please see https://community.adobe.com/t5/download-install-discussions/redeem-page-not-showing/td-p/12819762 where this topic has already been discussed.

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Adobe Employee ,
Mar 18, 2022 Mar 18, 2022

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Wais, sorry for the inconvenience.  Please see https://community.adobe.com/t5/download-install-discussions/redeem-page-not-showing/td-p/12819762 where this topic has already been discussed.

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Community Beginner ,
Mar 18, 2022 Mar 18, 2022

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https://redeem.licenses.adobe.com/getserial

 

PLEASE FIX IT, IT JUST SPINS. I HAVE TRIED DIFFERENT BROWSERS AND COMPUTERS.

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Community Beginner ,
Mar 18, 2022 Mar 18, 2022

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The redeem page has not worked for at least two days. "https://redeem.licenses.adobe.com/getserial"

No matter what I do the page is stuck on a loading screen. (some small squares rotating)

Have tried on 3 different browsers.

Have tried different computers.

Adobe had no problem taking my money. I have no software to show for it. When will this be fixed?

Don't tell me to check the status page because they all show green when clearly they are not.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines