Refund

New Here ,
Jan 01, 2022 Jan 01, 2022

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is there anyway to get some sort of refund if you weren't aware of auto-renewal? Literally bought this for a single project last spring, and have been charged ever since up until tonight when I realized and cancelled it.  I literally spend 30 min talking to a robot who even claimed it was a human. Total

 

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Adobe Community Professional ,
Jan 03, 2022 Jan 03, 2022

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you can get a refund for 1/2 the remaining months of annual subscription when cancelling early.

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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