• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Refund

New Here ,
Jan 01, 2022 Jan 01, 2022

Copy link to clipboard

Copied

is there anyway to get some sort of refund if you weren't aware of auto-renewal? Literally bought this for a single project last spring, and have been charged ever since up until tonight when I realized and cancelled it.  I literally spend 30 min talking to a robot who even claimed it was a human. Total

 

[Profanity removed by moderator]

TOPICS
Creative Cloud

Views

50

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 03, 2022 Jan 03, 2022

Copy link to clipboard

Copied

LATEST

you can get a refund for 1/2 the remaining months of annual subscription when cancelling early.

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines