Region Issues

[c_h_b]

My CC is set to English Tomech Ivrit, but every time I launch an app (usually InDesign) it automatically starts in Hebrew. I've tried everything (even uninstalling and reinstalling) and can't figure out how to change it. Please help!! Also, on Adobe Stock, every time I open it it automatically opens to/il/ but I'm not in Israel!! It doesn't work to change, and the currency is also wrong. Please help!

[kglad]

https://helpx.adobe.com/creative-cloud/help/change-install-language.html

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[Shivangi_Gupta]

Did you check the article shared by @kglad? Also, what language is your OS installed in? 

Let us know. We are here to help.

^Shivangi

[c_h_b]

yes, that is the same thing i did before, trying to change language, reinstall and uninstall. the problem wasn't solved. OS lang- English (Hebrew lang pack is installed on my computer for typing purposes)

[kglad]

did you install the apps with incorrect language, then change your cc preferences to use your preferred language and finally reinstall?

[c_h_b]

i originally installed it in english, then changed it to english tomech ivrit and reinstalled it. Since then, I've tried to uninstall and reinstall again, and nothing has changed.

[Jeffrey_A_Wright]

C_h_b, what languages are your other applications in? Are you using a VPN? Does an organization manage this computer? 

If you select a language other than Hebrew and reinstall InDesign, is the UI in the new language? ^JW

[c_h_b]

There is a filter installed. Is that affecting it? 

[Jeffrey_A_Wright]

No, c_h_b, a single filter would not affect the installation language of Photoshop and InDesign, nor does it explain why you also see a different language when you try to access Adobe Stock. Are you seeing any other unexpected behavior from the computer? Is the installed security software up to date and using the manufacturer's recommended settings? ^JW

[c_h_b]

No, no other issues at all. At one point though, my InDesign was automatically opening set to Arabic, that got solved though, I can't figure out why it is in Hebrew (the tools are all still English, the issue is with page direction, Type tool etc)

[Jeffrey_A_Wright]

C_h_b, did you adjust the UI settings for Photoshop as described in https://adobe.ly/4bwVl1K? What languages are available to you? ^JW

[c_h_b]

It is set to English. that is the only option

[Jeffrey_A_Wright]

Ok, then remove and reinstall Photoshop again, making sure the option is set within the Creative Cloud Desktop app, as described in https://adobe.ly/3DxUEsu. The fact that there are no additional options for the UI within Photoshop, means that no additional language files were installed. Reinstalling, with the correct language selected, is the only way for those files to become available. ^JW